Frequently Asked Questions
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you may want to browse through our Frequently Asked Questions. They're divided into categories to help you find what you need. You can also search for a word or phrase that you are looking for information on.

Website Questions
- Are internal data items battery backed on the MI HMIs?
- Are MI HMI's suitable for food or pharmaceutical applications?
- Can I purchase just the DOL enclosure without the contactor?
- Do I need an enplate for ER35/ER70beige?
- Do I need to use a stand-alone thermal overload to protect my motor when using a Jaguar drive?
- Do I require an EMC filter?
- Do IMO have their own OPC Server application?
- Do IMO provide software development services?
- Do IMO supply any data logging PC software?
- Does my MI HMI have a real time clock?
- Does PMU Master run on XP?
- How big can my logs be on MI HMIs?
- How can I get the logs from my MI HMI onto my PC?
- How do I change the contrast of my MI HMI?
- How do I clear the flash memory on an MI HMI?
- How do I configure Modbus RTU on an MI HMI talking to a network of Modbus slave MI HMIs?
- How do I wire my D.O.L ?
- How many cross connectors per pack & How are they priced?
- How many cross connectors per pack? & How are they priced?
- How many markers are in 1 pack & How are the markers priced?
- How many markers are in 1 pack? & How are the markers priced?
- How many relays are there on the i3 models?
- How many screens and data items can I configure on my MI HMI?
- How many scripts can I run at one time on a Midrange MI HMI?
- I am having trouble connecting my MI HMI to Configuration Manager, any suggestions?
- I cannot establish communications with my HMI/PLC/i3?
- I can't get my PLC to talk to my MI HMI, what can I do?
- I have a Midrange MI HMI with an expansion pod attached. My project uses extensive logging, but I have forgotten to include support to extract the logs via the serial port. How can I retrieve my logs?
- I have an old project written in v1.0 of Configuration Manager, can I move forward with the latest version?
- I have engineers out in the field commissioning MI HMI's, but I don't
want them to have the Config Manager software. Can they download a project to a unit by some other means?
- I have lost my Configuration Manager project, but I have a programmed MI HMI, can I retrieve the project?
- I have switched from an 'A Revision' unit to a newer 'B Revision' unit, I am now having problems with RS422 4wire communications. Why?
- I have used the older 'A Revision' MI HMI's in the past. Can I still use my project with the new 'B Revision' products?
- If I wanted to replace the contactor in my DOL which style of contactor would I require?
- If I wanted to replace the contactor in my DOL which style of contactor would I require?
- Is it possible to change the id of an MI HMI once set by the configuration software?
- What are the maximum amount poles the PE69 series has?
- What are the maximum amount poles the PE69 series has?
- What can I use the printer port for on the Midrange MI HMI?
- What does the MI HMI expansion pod give me?
- What is the wiring for the programming cable of the HMI-MI?
- What is the wiring for the programming cable of the PLC?
- What is the wiring for the programming cable of the PMU?
- What voltage range can an MI HMI run at?
- Which auxillaries will fit my DOL/Star Delta?
- Which auxillaries will fit my DOL/Star Delta?
- Which cross connectors suite what termials?
- Which interlock will suite what contactors contactors?
- Which interlock will suite what contactors contactors?
- Which is the highest rated DOL?
- Which is the highest rated DOL?
- Which is the highest rated Star Delta (enclosed)
- Which is the highest rated Star Delta (enclosed)?
- Which overload will suite what contactors contactors?
- Which overload will suite what contactors contactors?
- Which style coil is suitable for which contactor?
- Which style coil is suitable for which contactor?
- Which style of overload/contactor will fit my DOL?
- Which style of overload/contactor will fit my DOL?




